MISSION: To achieve twenty percent growth every
financial year through sustained R & D and product
development.
VISION: To be the company that best understands
and satisfies the product demands of our esteemed
customers by being a world class Refractory Products &
High Temperature Management Solution provider.
Our company‟s philosophy is to provide a product that is
reliable, compliant with customers‟ demand, provide honesty
and integrity throughout and always complete our deliveries to
the satisfaction of the customer. With these key factors as our
aim, we hope that this will make CONREF the number one
choice.
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The Company is constantly striving to improve upon its
product, service and performances, thus delivering value and
satisfaction to its customers. CONREF is a family oriented
team with a long-serving workforce.
There are three strategic objectives, which govern our service
delivery
- Achieve excellence in manufacturing quality refractory
product.
- Provide a safe and secure net for our esteemed customers'
(ROI), whereby there are no surprises in terms of
breakdowns / unscheduled downtime.
- Stay tuned to maintain a customized customer focus – in
other words, optimize our sensitivity to individual
customer needs, by way of a closed loop feedback
mechanism.